Bespoke FAQ

Question: WHAT SORT OF POEMS DO YOU WRITE?

Our poems are funny, clever, and affectionate portraits of the people you love. We have developed an enviable reputation for our signature rhymes—always witty but never naff, they’re often called ‘a gift of a lifetime’ because they are truly unique expressions of your words, ideas, inside jokes, and sentiments. Founder Joanna Miller is a published poet who studied at Oxford University. Her team of writers are all graduates with professional writing experience who are trained in the Bespoke Verse style. Poems are closely based on your words and ideas and we don’t add anything of our own unless you request it.

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Question: WHAT SORT OF OCCASIONS DO YOU WRITE FOR?

We create bespoke rhyming speeches and readings for life’s special occasions (the kinds where laughter or tears are bound to occur). These are often framed and presented afterwards as gifts. We’ve written for milestone birthdays, weddings, retirements, anniversaries, christenings, and funerals. Got another special event? Surprise us!

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Question: HOW DOES IT WORK?

Our step-by-step process is simple but thorough to provide you with a poem that’s truly just right. Please telephone or email us if you have questions at any time.

1. Browse the Bespoke Poem products in our shop for framing, length, and style options.

2. Place your order for a Bespoke Poem via our online shop and enter your details as requested. Full payment is taken at this time.

3. We will email you a questionnaire in the form of a Word document within 48 hours.

4. Fill in our questionnaire and return it by email within 3 working days.

5. Within 14-21 days of us receiving your notes, we’ll create the wording of your poem and email you a proof for approval.

6. You respond via email with feedback and we undertake any tweaks required.

7. The final version is sent to you as an email, a print or in a frame, depending on your order.

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Question: HOW LONG DOES IT TAKE?

On average, the process takes 3 to 4 weeks; this includes you filling in the questionnaire and us working together on the proof if needed. However, we understand that unexpected events (such as a funeral) require quick turnarounds, and we are happy to help if we can. Please contact us and we will do our best.

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Question: WHAT’S IN THE QUESTIONNAIRE?

Our questionnaires are fun and easy to complete. We ask about things you’re an expert at, things like hobbies, favorites, desert island items, habits, opinions, teams, family, funny stories, inside jokes, and more. You don’t have to answer every question and short, one word answers are fine. If our poets don’t have enough content to work with, we will be back in touch.

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Question: WHAT LENGTH POEM WILL I NEED?

The minimum length we offer is a 26-line poem, which happens to be our most popular choice. Perfect for a birthday gift, a retirement gift or an anniversary, it is also easy to format in one column on A4 paper. Other options include a 40-line poem, ideal for a wedding reading, or a 52-line poem, which is a nice length for a heartfelt, more in-depth speech. Of course, we also undertake commissions of bespoke lengths depending on how long you want to speak for, or how much you’d like to spend. Please contact us to discuss your requirements and we’ll be happy to advise.

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Question: CAN I ASK FOR CHANGES?

Absolutely. You may request edits upon receiving your initial proof. Some customers ask for a few small tweaks at this point, but many don’t request any changes at all. This is because our poems are so closely based on your notes that our poets often get it right the first time.

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Question: HOW MUCH DOES IT COST?

Prices vary according to length and whether you would like your poem framed. A 26-line poem delivered by email is £165, and framed is £199. A 40-line reading by email is £210, a 52-line rhyming speech by email is £255. For longer speeches, a 78-line rhyming speech is £295 and a 104-line rhyming speech is £335.

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Question: HOW AND WHEN DO I PAY?

Payment is made at the time of ordering on our website. We accept Credit Card, Debit Card or Paypal. To use Paypal you do not need to have a Paypal account and you can pay safely with all major credit and debit cards.

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Question: WHAT SORT OF FRAMES DO YOU OFFER?

Please note frames are only available for 26-line personalised poems in the following 2 styles: 1.. Vintage typewriter font, coloured background, A4 white frame. As seen in British VOGUE. 2. Black font on kraft paper in a slim black A4 frame. All frames are hand-finished and made exclusively for us in Britain.

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Question: WHAT MATERIALS DO YOU USE?

We use top quality sustainably-milled paper for our prints, and waterproof Durabright Epson ink guaranteed to last a lifetime. Prints are produced to order in-house on an 8-ink fine art Epson printer. Boxes for framed personalised poems are custom-made by a local firm.

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Question: HOW ARE BESPOKE POEMS DELIVERED?

Personalised A4 framed poems and prints are delivered free by First Class Royal Mail, which takes 1 to 2 days. Next day delivery is available for an extra fee. Framed prints are sent in a purpose made box to ensure minimum damage during transit. If your item is damaged or goes missing during transit, contact us and we will replace it at our cost. Emailed poems are sent in an easy-to-print, easy-to-frame Word document format.

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Question: WILL MY NOTES AND QUESTIONNAIRE BE KEPT PRIVATE?

The information contained within your notes will not be shared with other parties, apart from our writing team. We will not share your poem on Social Media or as an exemplar without your written permission, which can be revoked by you at any time. We retain your notes for three months after your poem has been completed in case any changes are needed. After the three months, the notes are destroyed.

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Question: WHERE CAN I FIND SAMPLES AND TESTIMONIALS?

As your browse our shop, you’ll find each bespoke product has a sample poem attached to it so you can see the style in which your poem will be written. We also have hundreds of testimonials from happy customers, many of which are available throughout our site. We come highly recommended!

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