Question: WHAT IS 'PRINT YOUR WORDS'?
This is a service where we create a print for you using the words you send us. We have eleven different designs you can select from, to suit all texts and tastes.
Question: WHAT KIND OF WORDS CAN YOU PRINT?
We have printed thousands of customers' poems, vows, lyrics, wedding readings, extracts from speeches, quotes, stories, letters and even marriage proposals!
Many of these personalised prints are given as gifts. As professional writers, we specialise in setting out text correctly and have worked on every wedding reading you could possibly think of!
Question: WHAT MAKES YOUR SERVICE SPECIAL?
Each order comes with a proof. As professional poets we can be trusted to proof read your text and set it out appropriately. We will edit your text if necessary.
We put time, care and skill into each order. Often, we will create more than one design for you to select from.
We use top quality materials and the unique designs we offer are created by professional graphic designers specifically for us.
We are in contact with you via email throughout the process.
Question: HOW LONG DOES IT TAKE?
The quicker you are in providing your words and approving the proof, the quicker the order will get to you!
- Your order can be with you in working 3 days (UK only).
- Proof emailed within 2 working days of us receiving text.
- Item posted First Class immediately proof approved.
- Can be sent straight to recipient.
Orders overseas take around 10-15 working days from ordering to delivery.
Question: ARE FRAMES INCLUDED?
No. The base price of £35 you see on all of our ‘Print Your Words’ products covers the cost of an A4 unframed print, editing/proof-reading, the design service, the proofing service, printing (hand fed through our fine art printer) and postage (free in the UK). You can upgrade to a bigger size or add a frame or hanger in the option boxes.
Question: HOW DO I SEND YOU MY WORDS?
Select the design you like and place the order. If you can, copy your text into a message to us at checkout. Or email it to us at firstname.lastname@example.org
If we haven’t received your words, we will email you to request a copy. These can be typed/copied into a reply to our email or attached as a pdf document.
Question: HOW LONG CAN MY TEXT BE?
Your words should ideally be no longer than 35 lines (A4) or 50 lines (A3). Spaces do count! Email us with the text if you are not sure and we will take a look.
We can rework longer texts to make them fit, so do get in touch!
Question: CAN I ADD A PERSONAL MESSAGE?
Yes. You are welcome to add a personal message to the bottom of your print - just let us know what you would like.
If you have any special instructions, just let us know.
Question: WILL YOU EDIT/PROOF-READ MY WORDS?
Yes. We will proof read the text and correct any typos that we find.
Question: DO I GET TO SEE A PROOF?
Yes. Within 3 working days you will receive a pdf proof of the print for your approval. We will need to hear back from you before we print and dispatch your words.
There is no extra charge for a proof – we feel it is a crucial part of your order.
Question: CAN I REQUEST CHANGES TO THE PROOF?
Yes. We will make as many changes as you need to get the design just right.
Question: CAN YOU HELP TO MAKE MY ORDER PERFECT?
Yes. We know the words you have sent us are really special to you.
If you wish, we can restructure poems or passages that are too long or need reorganising – it’s all part of the service. This is where our expertise as professional writers comes into play.
We may suggest a different size, font or design if we feel they may work better. We are in contact with you via email throughout the process.
Question: WHAT SIZES & DESIGNS DO YOU OFFER?
We have lots of different designs. You can view them here. The size of paper we offer is A4 and A3.
We offer frames for A4 and wooden hangers for A3 prints which can be added to your order. The base price of £35 covers the cost of an unframed A4 print only.
Question: DO I NEED TO WORRY ABOUT COPYRIGHT?
No. We will let you know if there is an issue.
It is possible that your chosen words may be subject to copyright. If it is less than 70 years since the death of writer, or they are still living, we may need to contact the writer/estate to get permission to reproduce the work. This is rarely necessary but is usually very quick and easy to do.
Question: CAN YOU POST MY ORDER TO THE RECIPIENT?
Yes, we do this all the time. Just enter the correct shipping address when you order.
Question: HOW IS MY ORDER SHIPPED?
UK delivery is free. We use Royal Mail first class. This usually takes 1-2 working days but is not a guaranteed service.
Overseas deliveries take roughly 5-10 working days.
None of these products will fit through a post box so if you are out they are likely to be taken to a sorting office or left with a neighbour.
Prints are sent flat, in cellophane with a stiffening board. Framed prints are sent in a book wrap. Wooden hangers are packed in bubblewrap and should be put onto A3 prints just before hanging.
Question: DO YOU OFFER AN EXPRESS SERVICE?
Yes. We can speed up the process but please contact us first to check this is possible. There may be a fee to upgrade to Next Day Delivery if express shipping is required.
Question: WHAT ABOUT DIMENSIONS & MATERIALS?
Your order is printed in our studio on the highest quality white paper (250gsm) using Dura-Bright waterproof ink.
Our paper is milled in the Lake District at one of the last working paper mills in the UK. We hand feed the paper into an 8-ink fine art printer.
The poem print is H30 x W21cm (A4) and H42 x W30cm (A3)
A3 wooden print hangers are W32 x H2.3 x D2.3cm
A4 frames are H36 x W27cm x D5cm and are handfinished in the UK.